Our Terms of Service

Terms of Service

Effective Date: 11-18-24

Welcome to Baker Hardwoods ("we," "us," or "our"). By accessing or using our website or services, you agree to abide by these Terms of Service. Please read them carefully, as they outline your rights and responsibilities when engaging with our business. If you do not agree to these terms, you may not use our website or services.

1. Acceptance of Terms

By using our website or purchasing our products and services, you acknowledge that you have read, understood, and agree to these Terms of Service. These terms may be updated at any time without prior notice, and your continued use of our website or services constitutes acceptance of the revised terms.

2. Services Provided

Baker Hardwoods offers woodworking services, custom furniture creation, and materials, including but not limited to:

  • Sawmill services

  • Kiln drying services

  • Flattening, planing, and sanding services

  • Custom woodworking and furniture creation

All services are subject to availability, and we reserve the right to modify or discontinue any service at our discretion.

3. User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information for any orders or service requests.

  • Ensure any materials provided by you for processing are legally obtained and free of defects that may damage our equipment.

  • Follow all guidelines and instructions provided by our team to ensure a successful project outcome.

4. Pricing and Payment Terms

  • Pricing for services and products will be communicated in advance through a quote or invoice.

  • Full payment is required before the delivery of products or services unless otherwise agreed upon in writing.

  • Prices are subject to change without notice; however, changes will not affect orders already confirmed.

  • Late payments may incur fees or interest as permitted by applicable law.

5. Service-Specific Terms

Certain services may have additional terms and conditions, including but not limited to:

  • Custom furniture projects may require a signed agreement outlining specifications, timelines, and costs.

  • Services involving customer-provided materials may require a liability waiver for damages or defects in those materials.

  • Kiln drying timelines are estimates and may vary depending on lumber type and moisture content.

6. Cancellations and Refunds

  • Due to the custom nature of many of our products and services, all sales are final unless otherwise specified in writing.

  • Refunds may be issued at our discretion for defective products or services that do not meet the agreed-upon standards.

  • Orders canceled by the customer after work has begun may incur charges for materials and labor.

7. Limitation of Liability

Baker Hardwoods is not liable for:

  • Damage to materials provided by the customer.

  • Delays caused by unforeseen circumstances, including equipment failure, weather, or supply chain issues.

  • Losses resulting from misuse or improper handling of our products by the customer.

8. Intellectual Property

All content on our website, including text, images, and logos, is the intellectual property of Baker Hardwoods and may not be used without prior written consent.

9. Privacy

Your use of our services is also governed by our Privacy Policy. We are committed to protecting your information and using it responsibly.

10. Dispute Resolution

In the event of a dispute, both parties agree to attempt resolution through mediation before pursuing legal action. All disputes will be governed by the laws of the state of Texas.

11. Termination

We reserve the right to terminate or suspend access to our website or services for violations of these Terms of Service or any behavior deemed harmful to our business.

12. Contact Us

For questions or concerns regarding these Terms of Service, please contact us at:
Baker Hardwoods
Sales@BakerHardwoodsOfTexas.com
903.965.5582